A Service Industry Manual

At last, a comprehensive yet easy-to-read guide that teaches you how to confidently and respectfully assist blind individuals.

Written by a blind author, How to Guide a Blind Person covers guiding techniques, communication, accessibility etiquette, and common misconceptions, all in a 45-minute read.

Perfect for hospitality and service industry professionals, it provides the knowledge and confidence to offer exceptional support. If you've ever hesitated, or have been unsure of how to help, this book is your go-to resource—because great service should be for everyone.

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About the author

Helene Hutchison is a Brisbane-based author, advocate, and experienced white cane user.

Holding a Licentiate from Trinity College London in Speech and Drama, she is also a proud brand ambassador for Link Vision Australia.

Recognizing a critical knowledge gap in how hospitality staff assist blind individuals, Helene wrote How to Guide a Blind Person - the only definitive service training manual of its kind at the time of publication.

She remains dedicated to fostering greater understanding and inclusion for blind and vision-impaired people. How to Guide a Blind Person is her debut book.

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